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Consumer Protection
Check Identity of Sales People

All good direct selling personnel carry literature on their companies’ products and should provide proper order forms and receipts. This literature should bear the company’s name, their address and telephone number – which you can use to check on the bona fides of the sales person.

Signing Documents

Do not sign any order forms or contracts until you are absolutely sure of the identity of the sales persons and the company they represent.

Look out for the DSA logo.
Payment for Goods

Do not make any cash payments until you are completely satisfied with the credentials and integrity of the sales person, and that you have been given a proper receipt.

Verbal Assurances

Beware of verbal promises on special prices and terms of delivery. Check that special terms are clearly written in the company’s literature.

Guarantees

Check that the product you are being offered is covered by a guarantee. WFDSA affiliated  DSAs’ member companies offer full money back guarantees which are unrivalled. All these checks are welcomed by DSAs’ member companies. They know that the only sure way of building business is by creating confidence in their integrity and in the quality of their products.

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