On July 17, 2013, the Direct Selling Association of Singapore (DSAS) and the Consumers Association of Singapore (CASE) signed a memorandum of understanding (MOU) for a voluntary joint-accreditation scheme. Under the scheme, DSA member companies will commit to consumer-friendly policies, such as the right to cancel a contract during a seven day cooling-off period for a full refund, as well as ethical selling practices.
Consumers in Singapore can expect more buyer protection as the direct selling industry welcomes an accreditation scheme aimed at fostering fairer standards of business conduct. Consumers patronising such accredited companies will be able to shop with confidence in knowing that there are clear fee policies in place, well-defined systems and practices, as well as well-trained personnel.
CASE and DSAS hope to launch the scheme officially within the next nine months