The Code sets forth a number of provisions to protect the interests of those who choose to affiliate with a company as an independent salesperson. The information provided in this toolkit will help you understand your rights as a distributor of a company’s products and/or services. It will also help you understand your responsibilities towards your customers.
As an independent direct seller you should know your rights. Is your company treating you the way it should as required by the Code of Ethics? What can you expect from your company?
This wallet-sized brochure is designed to remind you of your responsibilities towards your customers. Customer satisfaction is a key to your business success. (Wallet Sized “What Direct Seller Needs to Know”)
The following are Situations and Q&A based on the DSA Code of Ethics. They represent situations you may face while running your direct selling business. Respond to them based on how you would most likely react in each situation. (Q&Brochure)