Information for Consumers

You can buy with confidence, when you purchase products from a direct selling company that is a member of your local DSA. Each DSA member company must adhere to a Code of Ethics, which protects you as a consumer. The information provided in this section will help you understand your rights as a consumer. It will also answer some general questions you may have about the direct selling industry.

Direct Selling Companies’ Promise to Consumers
The information below shows what you should expect when purchasing from a direct selling company:

“Our Promise to Consumer” Handout (PDF file)
Code At a Glance Brochure
Code of Ethics Q&A
Procedure for Initiating Complaints
Code Administrator Directory